Terms of service

Last updated: 27 June 2026

These Terms and Conditions (“Terms”) govern your use of this website and any purchases you make from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

This website is operated by &FORM LIMITED, a company registered in England and Wales.

Company Number: 15514576

Registered Address:11 Cobwells Close, Fleckney, Leicester, England, LE8 8UF

Email: support@aveour.co.uk

Telephone:

2. Products and Pricing

All prices displayed on this website are shown in British Pounds Sterling (GBP) and include VAT where applicable.

We make every effort to ensure that product descriptions, images and prices are accurate. If we discover an error relating to a product you have ordered, we will contact you as soon as possible and give you the option to proceed with the corrected information or cancel your order for a full refund.

3. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

Once your order has been accepted, we will send you an order confirmation email. At that point, a contract is formed between you and us.

We reserve the right to refuse or cancel any order where necessary. If payment has already been taken, a full refund will be issued.

4. Payment

We accept secure payment methods available at checkout, including credit or debit cards, PayPal and other supported payment options.

Payment is taken when your order is placed.

We do not store your full payment card details. All payments are processed securely by our authorised payment providers.

5. Product Availability

All products are subject to availability.

If an item becomes unavailable after you have placed an order, we will contact you promptly to discuss an alternative product or issue a full refund.

We reserve the right to discontinue products or limit purchase quantities where necessary.

6. Delivery

We currently deliver to addresses within the United Kingdom only.

Orders are normally processed within 1–3 working days.

Estimated delivery time is 5–8 working days after dispatch.

Orders placed after business hours, on weekends or public holidays will begin processing on the next working day.

Delivery times are estimates only and may occasionally vary due to circumstances beyond our control.

We work with trusted delivery partners to ensure your order arrives safely.

For more information, please refer to our Shipping Policy.

7. Your Right to Cancel

Under UK consumer law, you have the right to cancel your order within 14 days of receiving your goods without giving any reason.

If you wish to exercise this right, please contact us before the cancellation period expires.

Returned products must be unused, in their original packaging and suitable for resale.

Unless the goods are faulty or incorrectly supplied, customers are responsible for return shipping costs.

8. Returns and Refunds

In addition to your statutory rights, we offer a 30-Day Returns Policy.

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

To arrange a return, please contact our customer support team with your order number.

Refunds are processed after the returned item has been received and inspected. Approved refunds will be issued to the original payment method.

For full details, please refer to our Returns & Refunds Policy.

9. Your Consumer Rights

Nothing in these Terms limits or affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.

If goods are faulty, not as described or not fit for purpose, you may be entitled to a repair, replacement or refund in accordance with applicable law.

For more information, please refer to the official Consumer Rights Act 2015.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, product information and other materials, is owned by Aveour or used under licence and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced or distributed without our prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental or consequential losses arising from the use of this website or the purchase of our products.

Our total liability relating to any order shall not exceed the amount paid for that order.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

12. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or your use of this website shall be subject to the jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective once published on this page. The “Last updated” date at the top of this page will also be revised.

14. Contact Us